Sales Policy

Effective Date: January 3, 2025

Welcome to MimieCosmeticNie! This Sales Policy outlines the terms and conditions for purchasing products from our store. By placing an order with us, you agree to comply with the following policies.

1. Product Availability

All products displayed on our website https://mimiecosmeticnie.com are subject to availability. While we strive to keep our inventory updated, certain products may sell out or become unavailable without prior notice.

If an item is out of stock, you will be notified promptly, and we may offer alternative solutions such as:

  • Replacing the item with a similar product.
  • Issuing a refund for the unavailable item.
  • Placing the item on backorder if possible.

2. Pricing and Promotions

a) Pricing

  • All prices listed on our website are in USD and exclude applicable taxes and shipping fees.
  • Prices are subject to change without notice; however, the price at the time of purchase will apply to your order.

b) Promotions and Discounts

  • We periodically offer promotional discounts and sales. These promotions are subject to specific terms and conditions, including expiration dates and usage limits.
  • Promotional codes must be entered at checkout to be applied to your order.

3. Order Process

a) Placing an Order

To place an order, follow these steps:

  1. Browse our website and add desired items to your cart.
  2. Proceed to checkout and enter your billing and shipping information.
  3. Review your order and confirm payment.

Once your order is successfully placed, you will receive an email confirmation with the order details.

b) Order Cancellation

  • You may cancel your order within 24 hours of placing it by contacting our customer service team at orders@mimiecosmeticnie.com.
  • Once an order is processed or shipped, it cannot be canceled.

4. Payment Terms

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Other payment methods as indicated at checkout

For more details on payment, refer to our Payment Policy here.

5. Shipping and Delivery

Orders are processed and shipped within 1-2 business days after payment is confirmed. Delivery times may vary based on your location and shipping method chosen at checkout.

  • For detailed shipping information, please refer to our Shipping Policy here.

6. Returns and Refunds

If you are not satisfied with your purchase, you may be eligible for a return or refund.

  • Returns must comply with our Return Policy here.
  • Refunds will be processed according to our terms, and certain exclusions may apply.

7. Taxes and Duties

  • Domestic Orders: Applicable taxes will be calculated and displayed at checkout.
  • International Orders: Import duties, taxes, and other customs charges may apply and are the responsibility of the customer.

8. Customer Support

If you have any questions or concerns about your order, feel free to contact our customer service team:

9. Limitations of Liability

MimieCosmeticNie is not responsible for:

  • Delays in delivery caused by third-party carriers or customs clearance.
  • Misuse or mishandling of purchased products.

10. Updates to the Sales Policy

We reserve the right to update this Sales Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.