Return and Refund Policy

Effective Date: January 3, 2025
Thank you for shopping at MimieCosmeticNie. We are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, we are here to help.

1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The item must be unused, unopened, and in its original packaging.
  • Returns must be initiated within 30 days of the purchase date.
  • Proof of purchase (e.g., receipt or order confirmation) is required.

2. Non-Returnable Items

Certain items cannot be returned, including:

  • Opened or used beauty and skincare products.
  • Gift cards and promotional items.
  • Products marked as “final sale” or “non-refundable.”

3. How to Initiate a Return

To initiate a return, follow these steps:

  1. Contact Us: Email us at returns@mimiecosmeticnie.com with your order number and reason for the return.
  2. Approval: Once your return is approved, we will provide you with a return authorization and shipping instructions.
  3. Packaging: Securely pack the item(s) in their original packaging. Include the proof of purchase and return authorization.
  4. Shipping: Ship the return package to the address provided in the return authorization.

Note: Customers are responsible for the return shipping costs unless the return is due to a defective or incorrect item.

4. Refunds

Once we receive your returned item(s) and verify their condition, we will process your refund.

  • Refund Method: Refunds will be issued to the original payment method used at checkout.
  • Processing Time: Please allow 5-7 business days for the refund to appear in your account.

Note: Shipping fees are non-refundable unless the return is due to a mistake on our part.

5. Exchanges

If you would like to exchange an item for a different product, please follow the return process outlined above. Once your return is approved, you can place a new order for the desired item.

6. Damaged or Defective Items

If your order arrives damaged or defective, please contact us immediately at returns@mimiecosmeticnie.com with the following:

  • Photos of the damaged or defective product.
  • Order details, including the order number.

We will provide a replacement or a full refund for damaged or defective items.

7. Late or Missing Refunds

If you haven’t received your refund within the stated timeframe:

  1. Check your bank account.
  2. Contact your credit card provider, as processing times may vary.
  3. If you still have not received your refund, please contact us at returns@mimiecosmeticnie.com.

8. Return Address

All approved returns should be sent to the following address:
MimieCosmeticNie
3625 Bay View Dr
Island Park, Idaho

Contact Us

If you have any questions about our return policy or need assistance, feel free to contact us: